NEDERLANDS

PROTOCOL training

2-day protocol training in English: Protocol, etiquette, ceremonial, hospitality, event management and cultural differences (deze cursus in het Nederlands, klik hier).

How should you avoid sensitivities in placing guests? What is the right order of precedence and which guests rank most highly? How are ushers used to receive and place guests? To what type of meeting is protocol applicable and how are these meetings organised? After completing this training you will be equipped to meet the challenges of the complex protocol management.

The Institute of Protocol The Hague trains you to be a protocol professional. You become proficient in organising meetings with dignitaries and you can be an advisor for colleagues. Our aim is to teach you all the basics of protocol.

Who should attend the 2-day protocol training?

  • Protocol officers
  • Event planners
  • Embassy staff
  • Personal assistants
  • Policy employees
  • PCO's
  • Communication specialists
  • Account managers

You will be trained by the former Master of Ceremonies of H.M. the Queen, Gilbert Monod de Froideville, stagemanager Rebecca van Leeuwen (Rabarber), etiquette specialist Jan Jaap van Weering (Distinguished), PCO Jeannette van Namen (JvN Congresmanagement) and protocol specialist Jean Paul Wyers (Protocolbureau).

Teachers use dvd material and cases during the lectures to make the training more interactive. Rebecca van Leeuwen will translate the theory so you can practise a greeting, an introduction or an announcement. In restaurant Van Prinse you will apply the lecture of Jan Jaap van Weering during a three-course dinner.

The training includes:

  • Readers and handouts.
  • A framed certificate of the Institute of Protocol The Hague.
  • Two lunches and a three-course etiquette dinner.

Date:
New date to be announced
For more information or a quotation (without obligation) please contact the above address.

 

Programme day 1

09.30 hrs Reception of the participants

10.00 hrs Welcome and introductions, by Mr G.H.A. Monod de Froideville

10.30 hrs Introduction to protocol, by Mr G.H.A. Monod de Froideville

  • What is protocol and etiquette?
  • Cultural differences

11.15 hrs The basis of protocol, by Mr G.H.A. Monod de Froideville

  • What is an order of precedence?
  • Seating arrangements: lunch/dinner or theatre style
  • Applications of protocol: processions, receptions and cortèges
  • Flag protocol
  • Gift giving
  • Thank you notes

13.00 hrs Luncheon

14.00 hrs Hospitality in practice, by Ms R. van Leeuwen

  • Breathing techniques, posture, non-verbal communication, speaking volume

15.30 hrs Break

16.00 hrs Etiquette, by Mr J.J. van Weering

  • Dress codes

16.30 hrs Walking to restaurant

17.00 hrs Etiquette dinner, by Mr J.J. van Weering

  • Good manners
  • Personal presentation
  • Table manners: cutlery, crockery or glassware, eating certain dishes

19.00 hrs End


Programme day 2

09.30 hrs Reception of the participants

10.00 hrs Ceremonial, by Mr G.H.A. Monod de Froideville

  • What is ceremonial?
  • Ceremonial procedures upon arrival
  • Royal award

13.00 hrs Luncheon

13.30 hrs Event management, by Ms J. van Namen

  • Concept development
  • Itinerary
  • Location
  • Suppliers
  • case presentation

15.00 hrs Hospitality in practice, by Ms R. van Leeuwen and Mr J.P. Wyers

  • Coordinating greeting procedures
  • Coordinating an official visit of a member of the Royal Family

17.00 hrs End